Customers must accept the conditions of the merchant business's return and cancellation policy when placing an order, and it must be made available to them on the website. Prior to providing their payment details, customers are required to click on the "Accept" or "Agree" button for both cancellation and returns. Following order submission, buyers can receive the policy along with an email confirming their order.
Corbett Tourism has a lax cancellation policy since it values providing its clients with the best service possible. This policy states that requests for cancellations will only be accepted if they are submitted within 72 hours of the order being placed. However, if the vendors or merchants have been notified of the orders and have started the delivery process, they will not accept the cancellation request.
Orders placed under the Same Day Delivery category cannot be cancelled. For products that the Corbett Tourism marketing team has acquired for holidays like Pongal, Diwali, Valentine's Day, etc., cancellations are not accepted. Since these are special occasion specials, cancellations are not accepted.
Requests for cancellation of perishable things, such as flowers or food, are not accepted by Corbett Tourism. If the customer can demonstrate that the product they received was of inferior quality, they may be eligible for a refund or replacement.
Please contact our customer service team if you receive any broken or defective consumer durable or non-durable devices, such as cell phones, mixer grinders, calculators, etc. However, the merchant will only consider the request after verifying and confirming the information on his end. After the products are received, this needs to be reported within 21 days. Software, VCDs, DVDs, and books should all have issues reported within five days.
Within 24 hours of receiving the product, you must notify our customer care if you believe it is not as described on the website or meets your expectations. Following an investigation of your complaint, the Customer Service Team will make the proper determination.
If you have any issues about products that have a manufacturer's warranty, please contact the manufacturer.
We offer a 30-day money-back guarantee on all purchases made of our goods and services. Should you be dissatisfied with your purchase for any reason, we will gladly provide a complete refund. We create and market software that we utilise on a daily basis, serving thousands of happy clients globally with top-notch support. We can therefore afford to offer this unique guarantee in support of our products. Simply get in touch with us within ninety (90) days of your purchase to receive a refund. We value customer input and utilise it to continuously improve our products and service quality. Please provide your order number, which you will get via email after placing your order, and an optional explanation of your reason for wanting a refund. Services like installation and knowledge base hosting that are rendered in full are not eligible for refunds. Refunds are handled in a time frame of 21 days.
